Retained HR Support
Flexible HR Support That Becomes Your HR Team – or Strengthens the One You Already Have
At Pioneer HR, we do things differently. We’re not just another HR helpline or off-the-shelf provider. Our retained HR support is built around your business with a dedicated HR Business Partner who works with you, embedding into your team and culture.
From everyday employee relations to strategic workforce planning, we offer flexible, commercial HR support that scales with your needs. Whether you’re a growing business or an established organisation navigating change, we’re there - on site, on call, and on your side.
No generic advice. No waiting days for a response. Just practical, hands-on HR that helps you lead with confidence and protect your business.
What you'll gain from a Pioneer HR Retainer
Every client is supported by an experienced HR Manager-level professional.
Expertise beyond the basics with access to specialists in Reward, Training, and Organisational Development to support growth, strategy and performance.
Our HR Business Partners have over 10 years experience in the field, and backed by a CIPD qualification.
Direct mobile access to your HRBP – no helpdesk, no waiting. WhatsApp and text support welcomed.
Ongoing updates to contracts, policies, and handbooks as employment laws change – ensuring you’re always compliant and protected.
Monthly service review meetings and regular check-ins – we’re here to add value, not just answer emails.
A proactive partner who genuinely cares about your success – we’re with you for the highs, the lows, and everything in between.
Whether you need an embedded, hands-on HR team or flexible, commercial expertise to boost your existing setup – Pioneer HR adapts to your business and grows with you.
Our HR consultants have experience covering all industries and sectors including: banking and financial services, retail, manufacturing, charities & NFP, tech, media, professional services & more.
Trusted by Ambitious Employers for Outsourced HR Services
Outstanding Client Reviews
On Site HR Support
“We decided to go all-in with Pioneer HR’s fully outsourced service, and it’s been one of the best decisions we’ve made. Having a dedicated People Partner on-site regularly means we’ve gained a true team member who knows our organisation inside out. They’ve helped us create stronger policies, improve engagement, and even design a reward strategy that has boosted morale. Pioneer HR doesn’t just deliver, they truly care about our success.”
James Whitaker - Chief Executive Officer
Flexible HR Services - On Site, On Call and On Your Side
On Site HR Support
Ideal for: Organisations that want regular face-to-face, embedded HR support.
-
Dedicated HR Business Partner who becomes part of your team.
-
Solves people issues at the source.
-
Drives performance and manager capability.
-
Strategic guidance with hands-on delivery.
Virtual HR Support
Ideal for: Startups, lean internal HR teams, or remote-first businesses.
-
Save on Employer's NIC, pensions & paid leave.
-
Pay only for the time & support you need.
-
Fast access to contracts, advice & compliance.
-
Fixed monthly fee with zero overhead.
Strategic HR (Fractional HRD)
Ideal for: Founders or exec teams needing high-level HR strategy.
-
Strategic HR leadership—without full-time costs.
-
Scales your people function as you grow.
-
Expertise in change, culture & transformation.
-
Aligns people strategy with commercial goals.
Recent Client Success
How a diverse, multi-division business brought structure, visibility, and consistency to HR—without rebuilding an in-house team.
Albanwise Wallace Estates operates across farming, estate management, ground rent, insurance, and renewable energy. With teams spread across multiple sites, they needed an HR solution that provided hands-on support, policy consistency, and leadership guidance—without the full cost of replacing their outgoing Head of HR.
They were facing:
-
Rising pressure on operational leaders to handle HR issues.
-
Gaps in documentation, onboarding, and employee relations.
-
No dedicated support present across multiple divisions.
-
Limited admin resource to manage contracts and records.
-
A need for visibility, trust, and governance—without the high salary demands of a full-time HR leader.
The Pioneer HR Solution:
✅ Replaced the outgoing Head of HR with a dedicated weekly onsite HR Business Partner.
✅ Provided centralised HR admin support for contracts, letters, records, and HR systems
✅ Brought consistency to HR across all divisions: estates, insurance, renewables, and ground rent.
✅ Delivered trusted on-the-ground support to both employees and senior leaders.
✅ Created clarity, compliance, and capacity—at a significantly lower cost.
Previous setup: Head of HR salary + employer costs = £157,000/year
Pioneer HR Retainer = £66,500/year
Annual saving: £90,500
“We get structure, strategic input, and continuity—without the high overheads. Having a trusted HR presence on-site each week has made a huge difference.”
Albanwise Wallace Estates
Pioneer HR is Ready to Step In and Deliver
Book a free consultation - no expectations from us
Complete the contact form to book a free consultation.
Whether you need day-to-day HR support, guidance through complex employee issues, or a strategic partner to help shape your people plan - Pioneer HR is ready to step in and deliver.With our on-site retained model, you’re not just getting support - you’re getting someone who knows your business, understands your culture, and acts as a true extension of your team.
Alternatively
Speak to a HR consultant today.